FAQ
How Do I Cancel An Order?
You may request to cancel your order within the first 12 hours after purchase. After this time, your order will likely have been processed and prepared for shipment, and can no longer be canceled. We strive to ship orders quickly to ensure timely delivery.
When Will My Order Ship?
Orders are processed and shipped within 3 working days.
How Long Does Shipping Take?
Shipping times vary by location, as we ship worldwide from multiple fulfillment centers.
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Estimated delivery: 7–20 working days
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Tracking numbers are updated 3–7 days after shipment
Is My Information Secure?
Yes. We use up-to-date security technology to protect your information. For details, please see our Privacy Policy.
How Do I Tell If the Shoes Are Available?
Real-time availability can change quickly. After you place your order, we will:
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Check our current inventory
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If needed, contact the supplier directly to source the item
We will notify you as soon as possible about the availability and estimated timeline for your shoes.